I reached out when an online casino refused to pay out my grand national winning bet. The help and support from casino guru (Jana) was beyond anything I expected. They recognised I had done everything and more to warrant a fair withdrawal but the casino kept putting up moreAnd more complex requests and constantly moving the goalposts. Casino guru stepped in and not only helped me feel validated that I’d done nothing wrong.. they got me my winnings. As my electric wheelchair had developed a fault (stick drift) I needed a replacement control unit ordering which I can now do thanks to casino guru. Thank you Jana and all at casino guru. Highly recommend going to these guys if you need help or advise.
8200 people found this review useful
All the people giving good reviews are all definitely fake!! I’ve been trying to close my account for WEEKS now. Keep getting fobbed of by live support and I get no replies back to emails. Someone named Janet doesn’t seem to have any problems emailing me about cashback but ignores my emails for closing account. Shite site stay away for them.
8211 people found this review useful
Good casino with instant payouts
1590 people found this review useful
While reasonable, the withdrawal limits could be improved with tiers to reward loyal users.
2445 people found this review useful